Returns & Exchanges

At BINB ROAD, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse receives and inspects your return for quality compliance, your refund or exchange will be processed within 5-7 business days.